Flower Power: Redefining the Paradigm of Patient Care

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Make a Difference in Today's Broken Health Care System!

What if we used a new, innovative way to approach the way we deliver health care?

In a health care environment changed drastically by The Affordable Care Act, the author focuses on changing the way we work, to better suit this new legislation, and why it matters. Her stories of genuine compassionate care, patient neglect and caregiver indifference are moving. This book gives a behind the scenes look at why our health care systems seem so cold and indifferent. Then, provides a few simple examples of issues that could be improved, and how these changes are a win for everyone involved. By rethinking the way we deliver patient care we improve patient outcomes and by default patient satisfaction. In today's healthcare facilities, caring has been replaced with work/patient overload. From the perspective of one caregiver, you will experience what she experiences, how her ideas for improvement have been ignored and how it effects patients, patient outcomes, patient satisfaction scores, and staff.

Would you like to:
•Go back to caring about your patients?
•Be cared for by a genuinely compassionate & caring health care staff?
•Be part of the solution and share your ideas, but no one is listening to you?
•Return to doing "work that matters"?
About the Author
Susan Dewey is a Motivational Speaker, Patient Advocate and Consultant, aiming to revolutionize the patient experience and medical outcomes by putting the “care” back in health care. She has 12 years of experience in health care in both the Midwest and Southeastern United States. Susan is currently an RRT - Registered Respiratory Therapist. Each day, she uses her signature “flower power” - a nod to the pink-flowered hair clip she wears daily” to connect with her patients and brighten their most difficult days. Her passion for providing caregivers a voice and making a difference in patients’ lives is heavily shaped not only by her day-to-day experience in the field, but by her family’s battles with cancer, end-of-life decisions, and with those entrusted with their care.

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